Customer care - Contact us


Our Customer Care Team is available to assist and help you from Monday to Sunday from 8 am to 10 pm GMT, excluding holidays.

 

CUSTOMER CARE

If you need help placing an order, size and fit advice or tracking your delivery, we’re here to help. Contact our Customer Care Team for assistance.

Email us at customercare@gimenti.com

Or send a message to us by this form below.

You can also contact us via Live Chat, when we're available to chat.

 

PRIVATE SHOPPING

If you are looking for something special for yourself. Or you need to help with choosing a gift for a loved one. Contact our Fashion Consultants for assistance.

Email us at privateshopping@gimenti.com

Or send a message to us by this form below.

Your Personal Concierge will help you with bespoke orders and designs.


PRE-ORDER

For any questions and information for Pre-Order shopping.

Email us at pre-order@gimenti.com

Or send a message to us by this form below.

Your Personal Concierge will provide you with all information regarding the size, fit and order time processing.

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